Shipping Policy
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Shipping Coverage
We offer Free Shipping on all orders within Kenya.
Shipping services under this policy apply to customers located in Kenya only.
Order Cut-Off Time
Orders placed before 6:00 PM (GMT+03:00) East Africa Time (Nairobi) from Monday to Saturday are processed the same day.
Orders placed after 6:00 PM, on Sundays, or on public holidays will be processed on the next business day.
Handling Time
0–1 business day
Orders are fulfilled Monday to Saturday
Handling time refers to the time between order placement (before or after the cut-off time) and when the shipment is ready for transit.
Transit Time
1–6 business days
Deliveries occur Monday to Saturday
Transit time is the period between dispatch and final delivery to the customer.
Estimated Total Delivery Time
1–7 business days, depending on customer location.
Delivery estimates may be adjusted in the event of public holidays or unforeseen logistical delays.
Shipping Cost
All products across our entire catalog qualify for Free Shipping within Kenya.
There are no additional shipping charges at checkout.
Contact Details
If you have any questions regarding shipping or delivery, please contact us:
Phone & WhatsApp: +254 794 604 173
Email: info@lushliving.co.ke
Location: Shop 003, Ground Floor, Muriama Court, Thika Road, Kahawa Wendani









